Contact
Get in touch
One form, straight to a human. We read every message.
Send us a message
Bugs, broken bits, questions, ideas. The lot. Fill this in and it lands in our support inbox. We aim to reply within two working days.
Things we are particularly keen to hear about:
- Bugs, anything that does not work, however small
- Wrong data, if our planting calendar says something dud for your zone, tell us specifically
- Missing crops, what we should add
- Pest reports, if your zone is having an outbreak we should warn others about
Got thoughts on the book, the app or the site rather than a problem? The feedback form is the place for those.
Prefer plain email?
That works too: support@gardenbuddy.au
Refunds and cancellations
Use the form above, choose “Billing or payment” and put “refund” or “cancel” in your message, or email us with the same. We will action it within one working day.
Who runs GardenBuddy.au
GardenBuddy.au is run by Dutch Digital Dynamics Pty Limited, an Australian company based in Queensland. We do not have a public office, so all correspondence is by email.